Our Policies

Appointments

Your time and your treatment is very important to us, but arriving late will deprive you of the full service. In the event of arriving 10 minutes past your appointment scheduled time, we reserve the right to reschedule and charge the late cancellation fee of $50.

Cancellation/No Show

We kindly ask if you need to reschedule or cancel your appointment that you provide a 48 hour notice so that other guests’ can get an appointment in a timely manner and as a respect for the provider’s time. In the event of a late cancellation, a $50 charge will be applied.
In the event of a no call/no show, the cost of your service will be charged. If a client has late cancelled/no show 2 times, a deposit will be required to book any future appointments.

Refund/Return Policy

We do not offer any refunds on services performed. Results are variable from person to person and while we do what is best to help you achieve the outcome, it cannot be guaranteed. Clients will be responsible for additional treatments needed, unless specified by the owner.
We do not offer refunds on retail products unless the product is defective or due to allergy.
No refunds on gift certificates purchased.

Children Policy

We love children and babies, but kindly ask that you make child care arrangements prior to your appointment. This will assure safety and a relaxing environment to all clients at Radiant Skin. If you can’t make arrangements prior to your appointment, please give us a call to reschedule.

Packages/Prepaid Services

Packages and prepaid services expire 1 year after the date of purchase.

By being a client of Radiant Skin, you agree to the policies.

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I am hooked! The hydro facial is wonderful. I signed up for the monthly package with Kendra she’s a lovely technician and gentle and kind. Because I am on a monthly package Radiant Skin gives me a nice discount on all services and products. The ladies who work there are accommodating and friendly.
Leslie Kingston
Leslie Kingston
2022-11-02
My experience at Radiant Skin was above and beyond amazing. I felt that the Radiant Skin provided me top of the line services from my customized hydro-facial to my lip fillers. I was provided with service that left me feeling refreshed, glowing, and 10 years younger. The ladies that attended to me were so kind and walked me through each step as they went. They could tell I was a little nervous as this was my first time getting these services. I will definitely be recommending my friends to this place. Overall 10/10!!
Mary ZUNIGA
Mary ZUNIGA
2022-09-16
Radiant skin is seriously amazing! I have had waxes, lash extensions, hydrafacial, prp, and lip fillers. Kate, Kayla and Harlie have all provided me with services that were of the best quality with great results. Can’t wait to come back and check out the new renovations!
Alli Mcalister
Alli Mcalister
2022-09-16
I have been going to Kayla for over 2 years and I will never go anywhere else. She is extremely knowledgeable and is very intentional to make sure all of your questions get answered. She never rushes through any questions or concerns and always makes me feel comfortable and prepared for any action she is taking during appointments. I cannot recommend Radiant Skin enough!!!!
Madison Schwartz
Madison Schwartz
2022-06-29
I've had a membership for a facial a month for about a year now with Harlie, and starting that membership is one of the best decisions I've made. This is my favorite monthly membership I've ever signed up for. The atmosphere, customer service and quality of the facials is beyond all expectations I had. I recommend this place to as many friends/family as I can. My skin has also seen major improvements with the facial quality and product recommendations personalized for my skin. My facial day is something I look forward to each month. This studio makes you feel like family!
Isabella McDonald
Isabella McDonald
2022-04-02
It has been close to a year seeing Sarah at Radiant Skin for hormone replacement pellets. She is seriously the first person to actually listen to what I have to say about what my body is and isn’t doing. She is so down to earth and I always feel like I am talking to a friend that I can be totally honest with. My body is functioning like it did when I was much younger now! I can not recommend her enough! Everyone at Radiant skin makes you feel like family. Such a bright spot in this crazy world! Thank you to the entire team there and at the Danville Radiant Skin location! Love you all!!!!
Brandy Mahan
Brandy Mahan
2022-02-23
I recently relocated to Zionsville and I’m so glad I decided to schedule an appointment at Radiant Skin. The entire staff is so welcoming the second you walk in the door. I have met with Kayla, Sarah and Jess and all three were amazing - personable, patient and knowledgeable. Michelle at reception is always so kind and goes above and beyond when needed. A truly professional experience with care and I can’t wait to try new services with other staff members. Very pleased to have found Radiant Skin!
Morgan Kendall
Morgan Kendall
2022-02-23
Radiant Skin is top of the line! The staff is incredibly sweet + friendly, the environment is clean + modern and they have so much to offer. My skin has improved 100% in just one year! Kayla is incredibly knowledgable and does everything in her power to get your skin where it should be. I am so glad I started coming! Being a small business owner myself, I appreciate the amazing customer service and quality Radiant offers and gives every single time!
Jennifer Soots
Jennifer Soots
2022-02-22
My experiences at Radiant Skin have been wonderful. I first went for a little Botox/Dysport help before my wedding. Kayla was very informative about my options and what to expect, professional and yet so friendly. The result from the Dysport was what I wanted. I have been back a few times since and the experience has been the same. Kayla remembers what we talked about last time and the conversation just makes the experience that much better. The facility is very clean and chic. Hoping to look into more options for my skin in the future.
Mikki Redavide
Mikki Redavide
2022-02-20